Frequently Asked Questions
Is the Scoop patented? 

Yes. The scoop uses Helix Motion technology which is internationally patented until 2037. 


How much does the Scoop weigh?

The Scoop weighs just under 20 pounds. 


What is the weight limit for the Scoop? 

The weight limit is 250 lbs. 


What are the Scoop's dimensions? 

The Scoop is 16 inches/40 cm tall, x 19 inches/48 cm wide wide x 18 inches/46 cm deep at its widest point. 


Does the Scoop require assembly? 

The Scoop does require some user assembly. It typically takes less than 15 minutes to assemble. There are only 5 parts to complete the assembly. All tools required are included with the Scoop as well as full assembly instructions.

What is the warranty for The Scoop? 

The Scoop comes with a 1 year warranty. You can view it here. We also have an option to upgrade to a 3 year warranty. That is available to add to your order after checkout.


Do tax/duty apply to international purchases? 

Yes, if you are out of the United States you may have to pay tax/duty. Customers are responsible for any additional customs fees or VAT.